To start collecting data in your Funnelytics account, you must install our base tracking script. This article is a step-by-step guide on installing the Funnelytics tracking script in your GTM container so you can start tracking your customer journeys.
We recommend to install the tracking script using Google Tag Manager, as it helps you keep your tags and third party code snippets updated and organized in one location.
NOTE: The Funnelytics Script cannot be installed more than once per page as this will cause conflicts in the tracking, resulting in altered numbers.
If the script was installed directly on the site before adopting GTM, assure that it has been completely removed.
Using multiple scripts from different workspaces on the same site/pages will cause the same issues.
Step 1: Setup the container
If you have already a GTM container you are using on your site(s) feel free to jump to the Step 2.
If you do not have a GTM container already, let's setup it.
Log in using your Gmail account here: Google Tag Manager and then click on the Create Account button in the workspace tab.
The following screen will be presented to you.
Fill the info required and for the Target Platform select Web and click on Create.
Once created, open the Container.
You will see below 2 Options of installing Funnelytics in GTM - The final result with each of them is exactly the same just a matter of preference on how to complete the task (either using our tracking code directly or using the GTM template we built)
Step 2 - Option A: Install Funnelytics using the Tracking Script
In Funnelytics
Select your Workspace from the dropdown on the left on the left side of the Funnelytics dashboard
Click on Settings
Go to Tracking
Enable/Disable Auto Tracking and user Anonymization for auto tracking based on your needs
Copy the script
In Google Tag Manager
Click on Tags
Then click on New
Give the Tag a Name
Click on tag configuration and select Custom HTML as tag type
Paste The script we copied
Under advanced settings > tag firing options select 'Once per page'
Click on Triggering and add an All Pages trigger
Click Save
Click on the Submit Button on the top right of the screen
A sidebar will slide from the right. Type Funnelytics Installation in the Version Name field and click the Publish button on the top right
Wait for the process to finish and confirm that your changes have been applied
Wait for the process to finish and confirm that your changes have been applied
Once your changes are submitted and live on the site this tag will now fire the Funnelytics script on all pages of our website where GTM is installed.
Step 2 - Option B: Install Funnelytics using the GTM Template
In Funnelytics
Select your Workspace from the dropdown on the left on the left side of the Funnelytics dashboard
Click on Settings
Go to Workspace
Copy the Workspace Id
In Google Tag Manager
Click on Tags
Then click on New
Give the Tag a Name
Click on tag configuration
Click on discover Templates
In the new dialogue search for Funnelytics and click on the right template.
Select Base Tracking Script
Paste the Workspace ID we copied earlier
Enable/Disable Auto Tracking and user Anonymization for auto tracking based on your needs
Under advanced settings > tag firing options select 'Once per page'
Click on Triggering and add an All Pages trigger
Click Save
Click on the Submit Button on the top right of the screen
A sidebar will slide from the right. Type Funnelytics Installation in the Version Name field and click the Publish button on the top right
Wait for the process to finish and confirm that your changes have been applied
Wait for the process to finish and confirm that your changes have been applied
Once your changes are submitted and live on the site this tag will now fire the Funnelytics script on all pages of our website where GTM is installed.
If you have any questions or need further clarification, remember to reach out to our support team anytime via the chat widget or by emailing us at [email protected]