How to Track Acuity Scheduling

How to track Acuity bookings inside of Funnelytics

This article goes over how to track Acuity appointments inside of Funnelytics.

Enable Custom Conversion Tracking in Acuity

In order to track Funnelytics events, you need to enable the custom conversion tracking integration from the Acuity dashboard.

Add Custom Tracking Code


In the window that opens, add the following pieces of code:

  • Add your workspace's base tracking code
  • Add the Funnelytics event script that is provided just below here
var test = window.setInterval(function(){
if(typeof window.funnelytics.step !== 'undefined'){'booked-appointment', {
appointmentType: '%appointmentType%',
email: '%email%',
id: %id%
}}, 2000);


Map An Action Onto The Canvas


Drag an action from the left sidebar onto the canvas.

Configure the Action

Set the action to show you the event "booked-appointment" by selecting it in the Tracking Tab of the action itself. 





Acuity will trigger this tracking script after an appointment has been successfully booked. The only problem is that the event gets triggered in an iframe. This means that you will be able to see a count of the number of times an appointment was booked, but the event will NOT be associated with the same person who came through your funnel.


If you have any questions or need further clarification with using actions, remember to reach out to our support team anytime by emailing, we are always ready to assist you!