Frequently Asked Questions- Funnelytics Script Troubleshooting
What do I need to get started with Tracking?
In order to get started with tracking, you will need:
- A Website or Landing Page
- A Funnelytics Workspace (outside Unorganized Funnels)
- A Funnel inside the Workspace
- At least 1 Step in the Funnel
Where is the Funnelytics Script and how do I install it?
The Funnelytics Script is a unique script that is assigned to each workspace and located inside the Workspace settings. For further information and to learn step-by-step to set up your script, visit our in-depth article on Installing the Funnelytics Tracking Script.
How do I know if I installed my Funnelytics Script properly?
You can simply verify if you installed your Funnelytics Script correctly by using Google Developer Tools found on your Chrome browser.
Tip: To learn more on how to verify your Funnelytics Script proper installation, check out the article on How to Verify Your Script
Does the Funnelytics Script affect the site's loading speed?
Funnelytics based script does not affect the loading speed of a site. It is a snippet code that should be placed near the </body> tag in order for resources from the site to load up first before the Funnelytics script.
If you are having any issues with load speed, please contact customer support and we will assist you to troubleshoot!
Do you support Single Page Applications?
SPAs or Single Page Applications changes the URL of every page and is not officially supported by Funnelytics.
If you are having any trouble or require further assistance with anything, please contact the Funnelytics Support team via our chat, or email us at firstname.lastname@example.org