How to verify that your actions are being received by Funnelytics
This article is a part of our legacy installation and does not apply to our Funnelytics 2.0 Performance Platform
In this guide, we'll go over how to verify that your actions are being received by Funnelytics.
Note: If your IP is blacklisted in the workspace settings you will not be able to see the network request.
When an event code snippet is fired, a request is made to our servers with the name of 'trigger'.
We can see if Funnelytics received that event by checking in our developer tools and going to the network tab. To open the developer tools, right-click on the page and choose "Inspect".
The elements tab of the developers tools will open. Navigate to the tab titled "Network"
Ensure that you are recording the processes, preserving the log, and have 'all' requests selected.
The Trigger Request
Now let's test the event. Perform the action the should trigger the event. In the network tab, filter the results by the word 'trigger'.
If the event was received by Funnelytics you should see an event named trigger with a status of 200.
If you were to click on that network request you would be able to see the actual payload information that was sent to Funnelytics.
If you receive an error in the console about the script being undefined, verify that the base tracking script is installed on the page and has already loaded by the time the event code snippet was triggered.
If you have any questions or need further clarification about verifying actions, remember to reach out to our support team anytime by clicking the support icon in the bottom-right corner of your dashboard, we are always ready to assist you!