This article will explain the difference between solid and dashed lines.
Icons linked together with a solid line represent "Direct Traffic". If you're a Funnelytics Performance user, this means you can see the number of people that traveled directly from step A to step B.
The dashed line represents a line that will ignore the direct flow of traffic and show you the percentage of people who were on step A and then at some later point were on/ completed step D (for example)
You can read more about dashed lines and how they ignore in-between steps here.
Connecting Steps With A Solid Line
- Click your icon, then click the 'chain link' icon on the right side, and drag it to the next icon
You can delete lines by selecting them and then deleting them via the delete button on your keyboard.
Connecting Steps With A Dashed Line
Certain connections will automatically transform the line from a direct line to a dashed line for you.
For example, if you try and connect a traffic source icon to an action icon, Funnelytics will automatically transform the line to be dashed. This is because it's not possible for a user to go directly from an email to an action on a page.
In this example, the dashed line will show you the number of people that landed on your site from google and then later performed the action.
If you want to manually transform or create a dashed line hover over a line, select connection type and change the line type between Direct Connection, Skip Steps and No Data.
If you have any questions or need further clarification, remember to reach out to our support team anytime by clicking sending us an email at firstname.lastname@example.org!