Verifying Your Funnelytics Script

How to verify that Funnelytics script is on your page in Google Chrome

When troubleshooting funnels, we always make sure that the script is present on the page. If the script is not present on the page, Funnelytics will not be able to collect any data. 

How to verify that the Funnelytics script is on the page and working properly:

  1. Navigate to a Page where Funnelytics should be installed
  2. Press CMD + OPT + J (Mac) / Ctrl + Shift + J (Windows) to open up the developers console
  3. In the console type, 
    window.funnelytics

     

Screenshot 2022-08-16 104348

 

If the command does not return 'undefined' then the Funnelytics script is on the page. 

Screenshot 2022-08-16 104603

 

If the command returns 'undefined', then follow these steps:

1. Confirm that you have submitted the changes you made

Screen Shot 2022-05-22 at 12.26.26 PM

2. Verify that the correct GTM container/script has been published on your pages/assets.

3. If all attempts to install Funnelytics through Tag Manager prove unsuccessful, remove the funnelytics tracking script from GTM and install it directly on your site.

 

If you have any questions or need further clarification with installing or verifying your script, remember to reach out to our support team anytime by clicking the support icon in the bottom-right corner of your dashboard, we are always ready to assist you!